Crashing after exporting

[Julie]

Hi. We’re trying to get this thing running… We made some minor edits (added a few more locations to the map).
Exporting as a Stand Alone file. Overtime I try to launch it crashes. I need immediate help with this.
We need this up and running Monday morning.

I am sending the files via We Transfer. Please take a look and see what you can do.

[Daniel]

I will take a look at this now.

1. On which OS are you running exported presentation? Windows/Mac? How much memory (RAM)?
2. Does it crash on start or after some actions have been performed?
3. Could you please send me the crash log?
   It works fine for me, there are no crashes.
   I notice you are using a large image (8000x4500) for the Diorama. It seems as though this is the cause of the crash.
   I reduced the image size to 1920x1080. Please can you check on your side.