iOS app not picking up app icon at launch

One of our iOS apps keeps failing to pick up the app icon at launch. The same app is able to pick up the app icon for the builds for Windows and Android. Please assist. Thank you!

Hi, any developer has encountered this before and any idea how to resolve this? Thank you!

Do you mean the splash screen at startup?

Yes.

Somehow, the same app shows Flipabit icon during start up on iPhone but not iPad.

Thanks.

We will check it shortly


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