Stand alone player demos do not work

I’m trying to evaluate and test this on a surfacepro3 and the exported stand alone player demos do not work. It causes the player to crash. Any guidance? Thank you.

  1. Which version of windows do you have?
  2. Could you send me a screenshot of the crash report.

Windows 8.

I’m not sure how to get you a crash report can you help?

The system is possibly missing the required libraries (.dll files). We are unable to reproduce the error.
Please create a blank presentation, export it and send us the .exe file. We will take a look.


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